TERMS & CONDITIONS
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with PINYA BCN [CIF 47777144A], hereinafter referred to as “PINYA”, “PINYA BCN”, ”us ” or ”we”, at the PINYA BCN website, mobile website or via telephone (jointly referred to as ”pinyabcn.com”).
By using pinyabcn.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
Only persons 18 years or older, who are not under guardianship, with a residential address in a country listed below can place an order.
We do not ship to the over-sees territories marked as ‘excl.’ in brackets below.
-European Union (excl. Canarias, Ceuta, Melilla)
The inclusion of any products or services on pinyabcn.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on pinyabcn.com at the time you place your order.
2. Prices and delivery charges
The prices displayed at pinyabcn.com include Spanish VAT of 21% but do not include a delivery charge. PINYA BCN retains the right to change prices at any time.
The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process.
Our standard delivery fee is 5 EUR within Spain and 10 EUR within European Union. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in store, catalogue and online may vary.
3. Payment Types
We accept payment via VISA and MasterCard. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. We do not store card numbers after the transaction has been completed.
PayPal allows secure payment from your bank account, credit card or PayPal account. More information about PayPal is available here.
4. Shipping and delivery information
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.
www.pinyabcn.com sends orders with MRW. All packages are insured and have a tracking number so the package can be traced. An email containing the tracking number will be sent to you upon dispatch. We currently serve the European Union (excl. Canarias, Ceuta, Melilla)
-Orders within Spain: 48 - 72 hours
-European orders: 5 working days
If your order does not arrive by the scheduled date, please contact PINYA BCN Customer Service. You will find the contact information here or email us at firstname.lastname@example.org
– Within Spain: EUR 5
– Within Europe: EUR 10
PINYA BCN handles your personal information in the strictest confidence. We will never give any of your personal information to third parties and all information entered is encrypted under handling.
5. Right of return
Purchases can be returned for a refund within 30 days of receipt of goods. You have the right to open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product(s). Shipping or return shipping costs will not be refunded. In addition, the following criteria must be met:
– All original packaging with pricing, labels, hang tags etc. must be intact.
– No tape is to be attached to the product or the product’s packaging.
Returns which do not comply with the above listed criteria risk being refused. Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located to:
Batista i Roca 25
08960 Sant Just Desvern
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.
7. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at pinyabcn.com remain with PINYA BCN and its subsidiaries or licensors. Any use of pinyabcn.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of PINYA BCN.
8. Company Information
In accordance with Act 34/2002 of 11 July, on Information Society Services and E-business, we hereby inform you that the owner of www.pinyabcn.com is:
Pinya Barcelona (o Sara Reixach)
Registered office: Consell de Cent 408, principal primera
Registered number: 47777144A
Registered in Barcelona, Spain.